Zendesk – Acquisition of Ultimate Enterprises

Zendesk – Acquisition of Ultimate Enterprises

The team impresses clients with its ‘ability to find commercial solutions to complex problems.’

Chambers Europe

Our M&A practice is Finland’s largest, and our offering covers the full spectrum of M&A legal advisory services. International publications consistently rank us among the best in the country.

We are one of the top Nordic advisors in cross-border deals, measured by both volume and value of the transactions. Our highlights range from public and private mergers and acquisitions to record-setting funding rounds and cross-border advisory in special situations.

As your advisor, we aim to support your decision-making processes in a manner that creates the most value and allows you to reach your strategic goals. Our holistic approach to project management ensures that we are geared to execute and coordinate even the most complex transactions as your international lead counsel.  In due diligence, we combine efficient execution with our in-depth understanding of corporate, commercial and regulatory matters to serve to-the-point advice. Once at the negotiation table, we want to excel and find win-win solutions that enable the deal to happen.

Our services include:

  • Strategic M&A advice & defence
  • Acquisitions & divestments
  • Cross-border transactions
  • Structured auctions 
  • Buyouts
  • Carve-outs
  • Joint ventures
  • Public M&A

We put together the best possible team for each transaction. Thanks to our firm’s full-service offering, we can flexibly complement our core team with experts from our other practices, such as tax, finance or competition. With a strong focus on premium quality and sustainability, we are constantly developing our offering and expertise. 

Latest references

We advised Exsitec Holding AB in a transaction whereby it acquired all the shares in M-flow Finland Oy. M-flow Finland Oy is a Finnish company engaged in reselling Medius B2B standard S2P software-as-a-service solutions in Finland. Exsitec Holding AB is a Swedish company part of the Nordic Exsitec group, which has over 20 offices in the Nordics. Exsitec delivers digital solutions to improve its customers’ businesses.
Case published 4.7.2024
We are acting as Finnish legal advisor to Prevas Aktiebolag in its acquisition of approximately 92 percent of the shares in NMAC Group Oy (‘Enmac’). This acquisition marks Prevas’ entry into the Finnish market and is aligned with its growth strategy, enabling future market synergies. Swedish Advokatfirman Lindahl KB is acting as lead legal counsel to Prevas Aktiebolag in this deal. Enmac was founded in 1983 and is a prominent player in the Finnish market offering advanced services in production process development, including advanced technical calculations, industrial automation, product development, as well as process and piping design. With approximately 200 employees and 8 locations in Finland, Enmac achieved a turnover of MEUR 23 in 2023. The transaction is subject to approval from the Finnish Ministry of Economic Affairs and Employment.
Case published 23.5.2024
We acted as Zendesk, Inc.’s Finnish legal counsel in its acquisition of Ultimate Enterprises Oy, an industry leading provider of service automation using AI technology. The cross-border acquisition was completed in cooperation with the transaction’s lead counsel Allen & Overy. Zendesk is a leading global technology company that provides software-as-a-service and customer experience (CX) products based in the US. The acquisition of Ultimate expands Zendesk’s AI-powered CX offerings.
Case published 26.3.2024
We advised BYG4Lab, a portfolio company of the European growth buyout investor Keensight Capital, on its acquisition of Finbiosoft Oy, an innovative software company founded in 2011 with a mission to help laboratories reach higher quality and better efficiency. Founded in 1982, BYG4lab is a leading software company specialised in data management solutions for medical laboratories. The company is headquartered in France and employs nearly 110 people, of which approximately 40% are in R&D. Keensight Capital is a European growth buyout investor with deep expertise in technology and healthcare. Keensight Capital partners with the management teams of fast growing and profitable companies providing capital, strategic guidance and operational support.
Case published 14.3.2024